Privacy Policy

Last Updated: April 2026

At Baldeco, we are committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information necessary to provide our cabinetry and wardrobe services, including:

Contact Details: Name, email address, and phone number.
Physical Data: Home or site address for measurements, installations, and internal photos of your space relevant to the project.
Payment Information: Transaction details processed through our secure partners.

2. How We Collect and Store Data

We use industry-standard third-party platforms to ensure your data is handled efficiently and securely:

Lead Generation & Project Management: Customer data and project details are stored in ServiceM8.
Payment Processing: Financial transactions are managed through Shopify and other authorized payment processors. We do not store full credit card details on our local servers.
Internal Operations: Physical data, including measurements and site information, is managed internally by our Directors and Virtual Assistants using the Microsoft 365 suite and ServiceM8.

3. Use of Information

Your data is used specifically for:

Providing accurate quotes and processing orders.
Scheduling and performing onsite measurements and installations.
Managing warranties and customer support.
Marketing: We utilize Google Ads to reach potential customers. Your data may be used to improve our advertising relevance, but we do not sell your personal information to third-party marketers.

4. Data Security & Access

We take reasonable steps to protect your information from unauthorized access or disclosure. Access to your sensitive project data is restricted to our Directors and authorized Virtual Assistants.

5. Access and Correction

You have the right to access the personal information we hold about you or request a correction if you believe the data is inaccurate.

For all privacy-related inquiries, please contact: Vanessa Fiducia Email: accounts@baldeco.com.au